Refunds and cancellations
RankKit SEO Pro has a 14-day money-back guarantee. How to ask for a refund, what happens to your site afterwards, and how to cancel auto-renewal.
On this page
Every RankKit SEO Pro purchase has a 14-day money-back guarantee. If you buy and it isn't right for you, ask within 14 days and you get a full refund, with no questions asked and no forms to fill in.
You can also avoid paying at all while you decide: the 14-day free trial needs no card. The full policy is at rankkitseo.site/legal/refunds.
What the guarantee covers
The 14-day guarantee applies to:
- New purchases
- Upgrades
- Yearly renewals
- Lifetime plans
The 14 days count from the date of the purchase, or from the renewal date for a renewal.
Ask for a refund
Use any of these:
- Email hello@rankkitseo.site from the address you bought with.
- Reply to your purchase receipt.
- Use the refund link in your Freemius customer dashboard.
Include your order or license number if you have it. Refunds are usually processed within one business day.
What happens next
- Freemius, RankKit SEO's reseller, returns the money to your original payment method. Your bank may take 5 to 10 business days to show it.
- The license is cancelled and any auto-renewal is stopped.
- RankKit SEO keeps working on your site as the free edition. Your titles, meta, schema, redirects and settings stay exactly as they are.
The refund also appears in Billing history in your account at rankkitseo.site/account.
Cancel auto-renewal without a refund
Yearly plans renew automatically. You get an email before each renewal so you can cancel in time.
To stop future renewals, use the link in your purchase receipt or email hello@rankkitseo.site. You keep Pro until the end of the period you paid for. Cancelling doesn't delete anything on your site. See Manage your license.
After 14 days
Purchases older than 14 days aren't refundable, but you can cancel auto-renewal at any time and keep Pro until the end of the paid period. If something is broken and can't be fixed, write to hello@rankkitseo.site anyway: RankKit SEO will always look for a fair solution.
Repeated refund requests from the same person, or requests where a license was obviously bought to get the Pro files and then refunded, may be declined.
FAQ
Do I need to uninstall RankKit SEO Pro after a refund?
No. Pro features switch off and RankKit SEO keeps working as the free edition, with all your SEO data in place. You can also switch back to the free plugin from rankkitseo.site/download/free.
A renewal charged me and I didn't want it. Can I get my money back?
Yes, if you ask within 14 days of the renewal date.
Is a lifetime plan refundable?
Yes. Lifetime plans have the same 14-day money-back guarantee.
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Related guides
Manage your license, sites and renewals
Find your RankKit SEO Pro license key, see which sites use it, move it to another site, and understand plans, renewals, cancellation and expiry.
Start the 14-day free trial
Try every RankKit SEO Pro feature free for 14 days with no card. How to start the trial, install Pro and what happens when the trial ends.
Get support
How to contact RankKit SEO support, what Pro support covers, how fast you can expect a reply, and what to include so your issue gets solved quickly.
Still need help?
Email us with your WordPress and RankKit SEO versions and what you tried. Pro customers get priority replies.